Who loves managing workplace conflict? How about thoughtfully and confidently delivering constructive criticism in its wake?
Yeah. Nobody does. Especially managers.
Now, don’t get me wrong. Modern managers worth their salt undoubtedly understand the importance of effectively delivering constructive criticism and feedback as part of managing workplace conflict.
They recognize it is essential for learning and growth, as well as advancement in their employees’ careers.
But there is much to consider before one delivers it — especially when the catalyst for it is conflict, which almost anyone can tell you from personal experience, can quickly escalate to emotionally driven heights.
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